Do you offer refunds on deposits?
Can I return an original?
Can I return a commission?
Deposits are non-refundable as they cover the initial materials and the time invested in planning and producing the design. This ensures that every piece is started with the utmost care and commitment.
Yes, I offer a 30-day return period for original artworks. If, for any reason, you are not completely satisfied, you can return the piece in it's original condition, within this time frame for a refund.
All commissioned artwork is tailored specifically to your request, making each piece truly unique. Because of this, I am unable to accept returns or exchanges on commissions. However, I am dedicated to ensuring your satisfaction throughout the process.
Can I pay in instalments?
What framing options are available?
How long does it take to complete a commission?
Absolutely! I require a 50% deposit to secure your spot on my commission waiting list. The remaining balance is due upon completion, before delivery. If you need an instalment plan, please contact me, and I’ll be happy to discuss options that work for you.
Should you require Framing, I will happily discuss options when placing your order.
Once I receive your deposit, you’ll be added to my commission waiting list. I’ll provide you with an estimated completion date, and keep you informed throughout the process..
Do you offer installation advice?
Do you ship internationally?
If you have any questions relating to installation, I’m here to help! I will do my best to offer any kind of advice or assistance you require to ensure your art is displayed perfectly in your space.
Yes, shipping is included for unframed artwork. For large canvases, I remove the canvas from the stretchers to enable more cost-effective shipping.
Frequently asked Questions
